VA – 10 Hours per Week
10 hrs/week · 40 hrs/month · $12/hr · Cancel anytime
A dedicated virtual assistant handles the work that benefits from a human touch — inbound support tickets, customer inquiries, and admin — keeping your inbox at zero while your team focuses on higher-value work.
What's Included:
- 10 hrs/week · 40 hrs/month of dedicated VA time
- $12/hour flat rate
- Billed 1 month in advance
- Unused hours roll over to the next month
- Email & chat support handling
- CRM contact & ticket updates, plus a weekly activity report
Get Started with VA 10
10 hrs/week · 40 hrs/month · $12/hour
Billed 1 month in advance · Unused hours roll over
Get Started — $480/monthWe match your VA and start your first month.
Secure billing · Cancel anytime
What Is a 10 Hour per Week VA Plan?
The VA 10 plan gives you a dedicated virtual assistant for 10 hours per week — 40 hours per month — at a flat $12 per hour, which comes to $480 per month. You are billed one month in advance, and any hours you don't use roll over to the next month. Your VA handles inbound support tickets, responds to customer inquiries across email and chat, updates CRM contact records and tickets, and provides weekly activity reports so you always know what was accomplished.
This plan is ideal for small businesses and solo entrepreneurs who need reliable customer support coverage without hiring a full-time employee. Your VA works inside your 1stContact.ai account, so every interaction is logged, tracked, and visible in your CRM pipeline. Escalation protocols ensure that complex issues are routed to your team when human judgment is needed.
Because the VA operates within your existing 1stContact.ai workspace, there is no onboarding overhead, no separate tools to learn, and no data silos. You get professional support coverage at a fraction of the cost of a full-time hire — and you can cancel anytime.
Frequently Asked Questions
How many hours does the VA 10 plan include?
The VA 10 plan includes 10 hours of dedicated virtual assistant time per week, or 40 hours per month. At the flat $12 per hour rate that is $480 per month, billed one month in advance.
What happens if I don't use all my hours?
Unused hours roll over to the next month, so the time you have already paid for is never lost. You can put them toward a bigger project, a backfill week, or extra support during a busy season.
Can I upgrade to more hours?
Yes. If 10 hours per week is not enough, you can move to VA 20 (20 hrs/week · $960/month) or VA 40 (40 hrs/week · $1,920/month). The hourly rate stays the same at $12 per hour.